There are many ways to take advantage of your credit card as nicely highlighted by the guys at Credit Card NZ, but in this post we would be looking specifically at the commonly overlooked benefit of credit card concierge services.
Most platinum credit cards have access to a credit card concierge service that is exactly what you think it might be: a service available for you 24 hours a day, 7 days a week, 365 days a year. So, why are you not using it?
If you’ve ever wanted a butler, but can’t afford one, it’s time to start using your credit card concierge service to make your life a little bit less burdensome.
Travel concierge services
We’ve already established that a concierge service is a kind of butler or assistant service that’s available all the time to take care of certain tasks for you. This can come in quite handy if you find yourself playing the part of the lost and confused foreigner overseas more often than you’d like.
By making a simple call to your concierge you can get quite a few things done. For example, if you need flight information and you’re having connectivity problems, you can call your concierge and they will look for the information you need.
You can do the same thing to get hotel recommendations and reservations. If you bump into a flight cancellation, a missed connection, an overnight delay or any other inconvenience during your journey, you can call your concierge to help you find your way to a safe bed in a foreign land. You can be as specific as you’d like with your requests and your concierge will do the rest.
When it comes to car rentals, airport transfers or even limousine reservations, it can take a bit of time to browse through all of the options available. This is where your concierge can come in and take care of it for you. It saves you time and you know you’ll be in good hands.
Losing your luggage can be one of the most stressful things that can happen during a trip. If it happens to you, your concierge can deal with it for you if they offer this service (not all of them do).
Concierges can also send you information packages about your destination if you ask for them. That way you can get informed while you wait for your flight, and then you won’t be so lost when you get to your destination.
Event concierge services
If you’re out of the country and you find yourself with some free time to kill, your credit card concierge can give you options to help you find several ways enjoy that free time.
If you’ve ever tried to book tickets for popular concerts, theatre pieces, sporting events or any other kind of popular event, then you know that it can be a bit messy. Now there’s no need for you to go through that, because your concierge can take care of it for you.
Planning parties can also be quite stressful too, so your concierge can also help you get everything done, including sending out invitations, party planning services, etc.
Business concierge services
This is one of the most popular credit card concierge service. Shocking! For one, your concierge can help you reach local providers of both conference and business services. That’s if your usual provider has failed or if you don’t have one to begin with. Conferences and meetings can be difficult to organize, and your concierge can take care of that for you.
Concierges can also help you arrange and send out hospitality packages which can help you make a good impression, especially if you’re working on getting that big business deal!
What’s more, your concierge can arrange a computer rental if you find yourself having last minute issues with your laptop before a big presentation. The same can be done with A/V equipment; your concierge can arrange everything and have the equipment you need delivered to your location.
If you have to relocate, you might be right in thinking that it’s quite stressful and there are a lot of details to take care of. Your credit card concierge can help you move and go through the process smoothly and a lot more easily than you would by yourself.
Personal life concierge services
If you thought that your concierge couldn’t help you with day to day things, you are wrong. If you like golf and you find yourself in need of playing a few holes while you’re on a trip, your concierge could help make a reservation for you.
If you need to send flowers for a special occasion or to say thanks, your credit card concierge can take care of it and find a good florist to deliver your order. The same can be done if you need to get someone a gift and you don’t have the time. In this case your concierge can make sure that they find what you want and get it delivered.
Your concierge can also make beauty/grooming appointments whenever you need any of these services. The same applies for your exercise routine! Your concierge can find a personal trainer to work at home with you or they can reserve some time at the gym.
If you’re traveling somewhere new, your concierge can help you find shopping locations and other locations of interest to you. You just have to request the information and your concierge will do the rest!
What do credit card concierge services cost?
The only thing that you will have to pay for is whatever it costs your concierge to make a reservation or buy something you need. The time you spend with them on the phone and the time it takes for them to research everything you need won’t be charged. Still, we recommend you to read your credit card’s terms and conditions to know what the can and cannot do.
Credit card concierge services can be lifesaving and they’re very useful, but they have limitations. For example your concierge would not personally go on errands for you but he or she can arrange for others to do so. Also, if a provider needs to speak with you directly, your concierge won’t be able to speak on your behalf, but they can still get a lot of things done for you. Of course, this also depends on what your particular concierge service provides, so be sure to do your research and start taking advantage of this highly underutilised resource.
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